What are the covers made of?
-They are made of high quality Polyurethane/PU for durability & aesthetics
-We can also offer wide variety of customized materials.
Can you do custom design orders?
-Yes, we do custom design orders.
-Custom orders require minimum of 15 covers per design and delivery date is 6-8 weeks after 50% payment deposit.
-Please send us the design work of the exact style (color & etc) & location of the logo/name and order qty.
-If you need assistance designing your custom work, we can offer custom design service for a nominal fee.
How much is the shipping fee?
-As a limited time special promotion, we offer FREE Standard Shipping within USA for putter covers.
-Optional shipping upgrades are available during checkout.
-Putter Cover Shipping Rates-
-Standard (USPS First Class Mail) - $3
-Expedited (USPS Priority Mail) - $5
-Express (USPS Express Mail) - $25
-Economy Canada - $25
-Expedited Canada - $35
-Economy International - $30
-Expedited International - $45
-Apparel/Clothing Shipping Rates-
-Standard (USPS First Class Mail) - $10
-Expedited (USPS Priority Mail) - $15
-Express (USPS Express Mail) - $40
-Economy Canada - $40
-Expedited Canada - $55
-Economy International - $60
-Expedited International - $75
What shipping methods do you use?
-For standard shipping within USA, we ship by USPS 1st Class mail.
-We also ship by USPS Priority Mail, Express Mail, or UPS with prior arrangements and optional costs.
When will my order ship?
-We process and ship orders every business day, Monday through Friday.
-As your order is shipped, e-mail confirmation of the shipment with the tracking information will be sent.
-Please note that some shipments cannot be tracked.
Do you ship internationally?
-Yes, we do ship internationally. Please choose appropriate shipping options before checkout.
International Customs Duties and Taxes
-Depending on your country’s laws, you may be subject to import duties and taxes on your purchase.
-You will be responsible for paying any additional import duties and taxes at the time of delivery to your country's customs office.
-Please note that we have no control over these charges and we are not responsible for delay/loss/charges due to International shipping courier or Customs.
-Customs and taxation policies vary widely from country to country so please contact your local customs office.
What payment methods do you accept?
-We accept PayPal, Money Orders, Western Union, & Wire Transfer for quick and secure transactions.
-We do not accept direct credit card payments.
-To pay with credit cards, please use PayPal for Visa, MasterCard, American Express and Discover cards.
Can I use PayPal to pay for my order?
-We offer PayPal Checkout with our secure checkout system.
-PayPal Checkout allows customers to save time and effort by using the confirmed shipping and billing information you have stored with PayPal.
What is your return & exchange policy?
-If you have questions about the order received, please contact us within 24 hours of delivery.
-The original charges & any additional costs (including S&H & other fees) are non-refundable.
How can I contact you?
-Please click on the "Contact Us" tab to send us an e-mail or call customer service.
-We will try to reply on the same day, usually within hours.
-If you would like to speak to a customer service representative, please call us at 347-PUTTERS (347-788-8377).